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A prescription is
required for this product.
To order, follow the "How do I send a prescription?" below.
We will ship once we have received the prescription. As an alternative,
we can also call your Vet to OK the prescription if you provide all contact
information during checkout. We will ship within 24 hours of receiving
the prescription.
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Frequently Asked Questions
Are these the same products that I get from my vet?
Yes, these are the same exact products. We have veterinarians on staff
to guide us through product selection. All of our products are FDA approved,
unlike some other sources on the internet and even local pet stores.
How do I get a prescription from my Vet?
We need a signed prescription from your vet on all products marked as
prescriptions. Most vets are happy to do this providing there is no medical
reason not do to so. Prescription labels are not acceptable. As an alternative,
we can also call your Vet to OK the prescription. To use this option,
please provide your pet's name and contact information for your Vet in
the Vet Info section during checkout.
How do I send you the prescription?
Please place your order online first.
Print and fill in this Adobe PDF File with with your prescription information.
Write your order number on the prescription before faxing.
Fax it to 1-800-889-2966.
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How do I get refills on a prescription I've ordered previously?
If there were refills listed on your prescription, we will keep the prescription
on file. If you know you have refills remaining on your last prescription
submitted to us, please place a new order and write "Prescription
on file" in the Vet Info section of the order form. If you have no
refills remaining, please place a new order and fax us another prescription,
or you can have us call your Vet to OK the prescription by providing your
pet's name and contact information for your Vet in the Vet Info section
of the order form.
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